Success Story
How Shopify Plus Agency MuteSix Helped Aviator Gear Automate Sales and Customer Support with Octane AI
MuteSix is one of the premier Shopify Plus agencies. They helped Aviator Gear completely embrace Messenger Marketing as a sales and support channel. The result? Happier customers and even more sales.
220%
increase in Messenger Subscribers
99%
customer questions answered by bots
Their Story
Brands With a Mission
It’s been 13 years since Aviator Gear launched by Cory Bower. He and his team have designed, manufactured, and supplied custom gear to hundreds of military units, training classes, and aerospace defense companies, like Lockheed Martin, Textron, and Boeing.
MuteSix was started in 2014 by Steve Weiss and Daniel Rutberg with one core mission — to provide companies with a highly effective customer acquisition service that focuses on providing trackable revenue for their clients, transparently and profitably. Recognizing the immense opportunity the platform provided, Steve and Dan focused primarily on Facebook and grew the company to be the “go-to” Facebook advertising agency in Los Angeles.
Their Goal
Embrace Messenger Marketing
Messenger Marketing represents a new and innovative marketing channel for brands. Aviator Gear tested out Messenger and saw some initial success with it. So they partnered with MuteSix to drastically increase how Messenger Marketing is used.
With Octane AI, Aviator Gear is able to engage with their users in previously unheard of ways. With support from MuteSix, features like contests, automated support, product finders and more have helped Aviator Gear build their community of aviation fans and increase their sales.
What They Said About Octane AI
"It’s been a pleasure working with Aviator Gear. We started with a blank canvas, and Octane AI has provided endless opportunities to grow. General customer questions have been entirely automated, and by utilizing the Comment Capture feature, we’ve obtained quality leads and grown our messenger list by over 200%. We’re excited to explore what other add-ons and services Octane AI has to offer and have high hopes for the growth of Aviator Gear."
Sammy Tran, Manager at MuteSix
"We are thrilled to partner with Octane AI and MuteSix. Both companies are leaning way forward to tap into the enormous potential of Messenger Marketing. We are excited about using the Messenger platform to have more relevant conversations with our customers and provide them on-demand information. Even though we are not on Shopify, the Octane AI custom integration was quick and easy for our developer."
Cory Bower, Founder and President at Aviator Gear
Check out Aviator Gear's Aviator Gear's Facebook Page to test their bot!
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